Incident Response Process

How do we handle your claim?
Report a Claim
247 Reporting

Whether you think you have a claim or not, we recommend you report an incident right away. Many times we can help you handle the incident before it becomes a claim. In fact, in over 300 incidents reported last year, only 3 became claims because we were able to fix things before a loss happens.

We are one of the few insurance companies that help you fix an issue before it becomes a claim. Within one business day, you will hear from our intake counsel that can help you manage the incident. If you call us quick enough, we might be able to help you fix things before it becomes a claim.

Triage

Our claim specialist will help you analyze your incident and guide you on the best way to handle it to avoid a claim. In the cases where it is a claim, our claim team will help you deploy our trusted specialists depending on the type of incident you are experiencing. You can see our list of panel providers we use to handle specific types of claims. CLICK FOR PROVIDER PANEL

Connect

In the event our claims specialist determines you have a claim, we will connect you with a panel of experts to help you handle the situation. We have a variety of vendors, both big and small, that specialize in various incidents, whether it is malware removal, data breach notification, or a PR expert to help you manage the brand fall out with customers. 

Resolve

Ultimately you buy Cyber to help you fix claims. We, as well as our partners will  help you fix issues, navigate regulatory requirements, retrieve moneys and get you back to running business as normal as possible. And the great thing is, we handle paying them as well. We will even help you select legal counsel.